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1 Message

Friday, July 31st, 2026 8:18 AM

How do I purchase

The pro extender battery backup

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Official Employee

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1.3K Messages

11 hours ago

Hello @user_dh6eej, thank you for taking the time to leave a post.  I can certainly understand wanting to ensure you have reliable backup power for your Pro Extender, especially during power interruptions. 

Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future, please find the most appropriate public board for your question and post it there. If needed, we may invite you to send us a Direct Message. 
To protect your account information, so that we can securely access and authenticate your account. Since we already have you in the DM, we may continue there. 

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