I

Visitor

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2 Messages

Friday, July 7th, 2023 8:49 AM

Closed

How do I overlap service between two residences when moving?

Per subject, how do I keep my service active in two houses for several weeks while moving?

Note: I realize this question has many answers, however I cannot send a direct message until I post for the first time, it seems.

Thank you

Expert

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30.8K Messages

1 year ago

@iokevins 

Direct messaging isn't allowed until an official employee asks you to do so; it's against the Forum Guidelines and the Acceptable Use Policy to send anyone an unrequested DM/PM.  Also note, if you do send one without being asked to do so, it could possibly be ignored.
 
Please post your issue in public in the proper forum so that it can be addressed either by other customers or by an Official Employee.

Visitor

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2 Messages

1 year ago

Thank you; an Xfinity support staff member has successfully resolved my request after I reached out to them.

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