U

Visitor

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2 Messages

Monday, October 9th, 2023 2:57 AM

Closed

How do I make a request to have a comcast/xfinity cable utility box move?

Hello, I have contact customer service many times and I’ve been told someone would come out for the green ulitity box in my front yard and I’ve waiting for a year with endless calls and nothing. Can someone guide me in the right direction? 

thank you 

Official Employee

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1.3K Messages

2 years ago

@user_99d767 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

Official Employee

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1.3K Messages

2 years ago

Thank you for providing your account information. May I please have a good contact number and email address for this request?

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