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Saturday, September 13th, 2025

How do I know what to return when I get a text "return your unused xfinity equipment today..."

ow do I know what to return when I get a text "return your unused xfinity equipment today..."

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Official Employee

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492 Messages

5 hours ago

Happy Saturday user_3i37qu 👋 I appreciate you bringing your question to our community, and we got your back! If you're receiving text messages about unreturned equipment, you can easily find out what equipment is being referenced by logging into your account at xfinity.com/returns.

After logging in, not only will you be shown what equipment is needed to return, but you'll also have the option of getting a prepaid shipping label to return your equipment via UPS in case an Xfinity office is too out of the way 👍 Please try visiting that link and let me know if you have questions or run into issues!

 

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