2 Messages

Wednesday, April 3rd, 2024 9:28 PM

Closed

How do I increase my data usage limit?

Can I increase my data usage limit by a small amount rather than jumping to the unlimited option? I wouldn't mind paying $5 extra per month for an extra 200 GB for example, but I think the unlimited data is $30 a month? That's not worth it. I hope there's something in-between $10 per 50GB and $30 for unlimited, otherwise this is just ridiculous.

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Expert

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117.1K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Retired Employee

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1.1K Messages

2 years ago

 

 

I understand your concerns, and while we don't have a plan of some sort that would allow you to pay a set fee for more data, If you exceed your 1.2 TB data usage plan in a particular month, you'll see a usage charge of $10 for every additional 50 GB of data over the 1.2 TB included in your plan in the Xfinity Internet section of your bill.

 

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