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user_r1bpzw
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Friday, January 19th, 2024 4:59 PM

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How do I get xfinity to install service for a new home?

I've tried contacting by phone and via chat but have had no success reaching someone to request a service for a new house. My neighbors have Xfinity but I don't have a cable going to my house. Please advise.

Question

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Updated 

1 year ago

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EG

Expert

 • 

110.1K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityAngie

Official Employee

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1.8K Messages

1 year ago

 

user_r1bpzw, Thank you for reaching out to Xfinity Support. We would be happy to help you. Please send us a DM with your name and full address by doing the following: 

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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