Visitor
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44 Messages
How do I get to a live person?
Just spent an hour calling, texting, going in complete useless circles with their virtual agent. The virtual agent is absolutely STUPID! How do I get to a live person that can actually help me? In the meantime, I'm looking up other local internet providers. This is absolutely ridiculous and a complete waste of my time.
XfinityAmandaB
Official Employee
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2.2K Messages
1 day ago
@user_2ee314 Thank you so much for reaching out for help. This time of night, it may be hard to get live support as most of our teams have already closed. Here in the Xfinity community forum, we can share issues with the community for others who may be having the same issue, so they may benefit from the resolution. If you could provide more information on what you need assistance with, we can better help.
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