U

Visitor

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1 Message

Saturday, July 1st, 2023 1:59 AM

Closed

How do i get the xb8 router?

I upgraded to gigabit recently and some of the house won’t benefit because of the slower speeds. Would I be able to pick on up at a store? I have seen people say they ordered one but i don’t know where to do that.

Expert

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111.5K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.2K Messages

2 years ago

@user_86478d  congrats on the upgraded speed, you can definitely go right to the local xfinity store and pick up a new modem. The xb8 may or may not be in stock but the store agent would give you the xb7 as it supports the same speed as the xb8.

 

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