4 Messages
How do I get help?!?!
I refuse to call and sit on hold on the phone just to ask a question. You used to be able to do a quick text with someone. Now there is nothing. Every [Edited: "Language"] form of communication I attempt gets me nothing but errors. Sending a message in facebook just gets a link to an empty chat window that no one ever joins. This company's customer service is a complete joke.
XfinityAlfonso
Official Employee
•
1.6K Messages
5 months ago
Good evening user_d4m0z3 thank you so much for taking the time out of your day to reach us here on our Residential Xfinity Forums. Live Agents are available 24/7/365 via our main number at 1-800-XFINITY(934-6489), on Facebook and X(Formerly Twitter) @Xfinity Support, and right here as well. In general terms, can you tell me what's going on with the services that are causing so much frustration?
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