Visitor
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4 Messages
How do I get Comcast to stop fraudulent billing practices
Just another warning against Comcast- changed plan on 8/7, still being charged higher rate in November, refused to acknowledge- also withdrew payment plan without my consent-will be cancelling services
XfinityAngie
Official Employee
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2.1K Messages
2 hours ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_9nz44m
Visitor
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4 Messages
1 hour ago
I have zero interest in continuing this conversation. Comcast takes advantage of their customers assuming they won’t notice additional charges and refuses to acknowledge. I will dm
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