Incubrat's profile

Regular Visitor


1 Message

Mon, Dec 7, 2020 2:00 PM

How do I get a 4K cable box?

I upgraded my cable package recently because I was told the new box I would be getting does 4K. Turns out that is not the case. The box does sent not support 4k.  What's the easiest way to get this swapped out without going into the office? Do I really have to call someone, in 2020?




Official Employee


6.7K Messages

6 m ago

Hi Incubrat. Thanks for visiting and posting on our Forum. I can help review your account and help place an order for our 4K cable box. To get started, please send me a private message and include your full name and service address so I can assist you. To send me a private message click my name (ComcastJoeTru), then click "Send a message". 

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