How do I file a claim against the Xfinity Custoemr Service Guarantee
Xfinity pledges a custoemr service guarantee. They even have "TOm", the head of customer support, who commits to this pledge. But there is no place on thier site (that I can find) where you can actually submit a complaint. I am SO FRUSTRATED with their customer service! The Bots on text and on their chat feature are not helpful!