JChoi's profile

New Poster

 • 

1 Message

Tue, Sep 29, 2020 7:00 AM

How do I downgrade to internet only plan

Can anyone please help me see what options are available to downgrade my plan to internet only? In the 'change plan' page, it says that there aren't any offers for the internet only plan. We do not need TV or voice service any more and our 24 months contract for a bundle package ended recently. We would love your help to find the right plan, please let me know. Thank you.

Responses

jav6joev

Bronze Problem Solver

 • 

2.1K Messages

7 m ago


@JChoi wrote:

Can anyone please help me see what options are available to downgrade my plan to internet only? In the 'change plan' page, it says that there aren't any offers for the internet only plan. We do not need TV or voice service any more and our 24 months contract for a bundle package ended recently. We would love your help to find the right plan, please let me know. Thank you.


Hopefully an agent will respond and help like in:

 https://forums.xfinity.com/t5/Customer-Service/Downgrade-to-internet-only-too/m-p/3370888 .

New to the Community?

Start Here