cmcandrew's profile

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Tue, Oct 20, 2020 4:00 PM

How do I downgrade my internet only?

This site is painful. Can anyone help? I thought @ComcastMorgan could help, but I can't find where to send a message. I just want to downgrade from 300 to something less. Please help. 

Thank you. 



Official Employee


2.4K Messages

6 m ago

Hi there, @cmcandrew


We are a part of the same team. In order to get support here, we would need you to send us a private message. You may have to try another browser if the send a message button is wrong. 

I can't wait to help! 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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