Visitor

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1 Message

Friday, August 1st, 2025

how do I connect my phone to the Gateway for home land line?

I swapped out my Gateway and plugged in my line from phone to Gateway in the same way it was done before the swap.  Now I just get a dead line.  Help!

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Official Employee

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2.3K Messages

28 days ago

Hi there, @iammargi69 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear about the trouble you are having with your Xfinity Voice. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

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