Gerardocruz7508's profile

New Poster


1 Message

Wed, Feb 17, 2021 8:00 PM

How do I claim credit for my home being out of power?

My home has been with out electricity Since Sunday



Official Employee


71 Messages

2 m ago

Hi there, thank you for taking the time to reach out. I completely understand not wanting to pay for services you are not receiving. If you can please send us a Private message with your full name and service address and my team would be more than happy to assist with looking into the billing concerns for the account. To send a private message just click on my name "ComcastValerie" at the top of this message and select "Send a Message". We look forward to hearing from you soon! 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here