Visitor
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1 Message
How do I change the ownership of my xfinity account?
I am moving out of my address, and I would like to transfer the account to my sister who lives in the current address. Where can I do the account change?
Visitor
•
1 Message
I am moving out of my address, and I would like to transfer the account to my sister who lives in the current address. Where can I do the account change?
CCTimothyA
Problem Solver
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785 Messages
3 years ago
@user_04aa5a Thank you for reaching out. Doing a transfer of ownership does require a ticket to be submitted. Once the ticket is opened up for you, you would get an email to upload the required documents. Could you please send our team a direct message with your full name and full address and our team can get this process started for you.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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