Hello Angiebackeast! Thank you for bringing your question to our community today 🙌 While we hate to lose you as a member of the Xfinity family, we're always more than happy to help with any request you have no matter what. If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we can get started from there 👍
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
XfinitySeth
Official Employee
•
687 Messages
2 hours ago
Hello Angiebackeast! Thank you for bringing your question to our community today 🙌 While we hate to lose you as a member of the Xfinity family, we're always more than happy to help with any request you have no matter what. If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we can get started from there 👍
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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