How do I cancel my Xfinity Internet Service on a particular date and get a confirmation with a live agent?and get

user_1yev5r we can process that change here. We would need to have you send us a direct message with your full name, service address, forwarding address (if different) and the date requested. 

 

To send a direct message: 

 

• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it