Contributor
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120 Messages
How do I cancel my free trial of MGM+
Here we go again. It sure was easy to sign up for the free trial and now when I was to unsubscribe for the trial before Xfinity charges me I cannot seem to locate how to do that.
You already sent me an email to remind the trial is ending tomorrow. And of course no directions how to cancel.
Any help?
EG
Expert
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107.1K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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CCKimberly1
Official Employee
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842 Messages
1 year ago
Thank you for reaching out through our Xfinity Forums, @machado22. Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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