Skip to main content
user_gymoah
1st Topic

Visitor

 • 

4 Messages

Wednesday, September 17th, 2025 9:47 PM

Closed

How do I Cancel Hulu subscription without having Xfinity TV service

I already canceled my Xfinity TV service and didn't know I needed to cancel Hulu subscription first. How do I can my Hulu subscription now before it renews?

Question

 • 

Updated 

6 months ago

44

2

0

Oldest First
Selected Oldest First
EG

Expert

 • 

117.1K Messages

6 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

XfinityDilary

Official Employee

 • 

3.2K Messages

6 months ago

 

Thanks for posting on our Community Forums, user_gymoah. Is the service billed through us? Is it still showing on your Xfinity Bill? 

 

4

0

user_gymoah

Visitor

 • 

4 Messages

Yes, I received a bill for $9.99 last month but I just went to my Xfinity account yesterday but it shows I dont have any active bills... I also got an email yesterday from Xfinity saying my Hulu subscription is renewing and that I will see a charge on my Xfinity bill on 2025-09-19 unless I cancel before then.

6 months ago

0

user_gymoah

Visitor

 • 

4 Messages

I just checked my account again and my account was in a credit balance prior to last months Hulu charge. 

How do I cancel Hulu before it renews again tomorrow? 

6 months ago

0

XfinityDilary

Official Employee

 • 

3.2K Messages

Got it! Let's take a look here! Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue. 

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

6 months ago

0

user_gymoah

Visitor

 • 

4 Messages

Ok, I just sent a Direct message with my name and service address, thank you. 

6 months ago

0

forum icon

New to the Community?

Start Here