Visitor

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1 Message

Saturday, April 25th, 2026 9:16 PM

How do I cancel cable

Need to cancel cable 

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Selected Oldest First

Official Employee

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187 Messages

15 days ago

@user_mggkpj Thanks for reaching out to us here on forums, Saddened to hear you want to cancel cable service, but will do my best to help.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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