user_oohw7z Hello, and thank you for reaching out to the Xfinity Community Forum! I'd be happy to review your current TV package and see what options are available for adding REELZ to your account.
To get started, please send us a Direct Message with your full name and service address. Once we have that information, we can review your channel lineup, confirm whether REELZ is already available with your package, and discuss any options that may be available to add it. I look forward to helping!
How to Send Us a Direct Message: 1. Click "Sign In" if necessary. 2. Click the "Direct Messaging" icon. 3. Click the "Start new conversation" (pencil and paper) icon. 4. In the "To:" line, type "Xfinity Support". 5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list. 6. An "Xfinity Support" graphic will replace the "To:" line. 7. Type your message in the text area near the bottom of the window. 8. Press Enter to send it. For an example of how to send us a Direct Message, check out this link. How to: Direct messaging within the forum | Xfinity Community Forum
XfinityChristy
Official Employee
•
3.1K Messages
13 days ago
To get started, please send us a Direct Message with your full name and service address. Once we have that information, we can review your channel lineup, confirm whether REELZ is already available with your package, and discuss any options that may be available to add it. I look forward to helping!
How to Send Us a Direct Message:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
For an example of how to send us a Direct Message, check out this link.
How to: Direct messaging within the forum | Xfinity Community Forum
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