zhaoqxu's profile

New Poster

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2 Messages

Tuesday, December 8th, 2020 12:00 AM

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How could I defer my shipment?

I ordered a plan today,  and I want to defer my shipment until Dec. 21st. How could I do that, thanks!

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Official Employee

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6.9K Messages

5 years ago

Hi @zhaoqxu

We appreciate you for using the Xfinity Forum to get assistance with delaying the shipment of your equipment. I can review your account to see if I can help. Can you send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and your service address. 

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