1 Message
how cancel NOW tv
Oh my gosh your customer service is an evil joke. It is literally impossible to reach a human being. I have been trying to cancel NOW TV for weeks and your stupid AI can't do it. And there appears to be no person answering the phone in your whole company. A new internet provider is string cable in our town and I can't wait to switch to a company with actual customer service. --
EG
Expert
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110K Messages
4 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
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1.8K Messages
4 months ago
Hi there, @user_ap37eu I do apologize for the inconvenience you are experiencing trying to cancel your NOW TV. You should be able to cancel NOW TV by visiting the Entertainment Management page. Just make sure you’re signed in to your Xfinity account using your Xfinity ID and password.-Richard
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user_yg4hxm
2 Messages
3 months ago
How did you cancel & know how & where to return the modem.
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user_pr586p
1 Message
10 days ago
No kidding. I have ni devices that will wotk with NOW TV, was not given prooer info, just scanmed me into agreeing to this, now NO ONE will cancel this. Transfer me over and over and website keeps redirecting. Its a nightmare. This is NO tv, not NOW tv
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