Visitor
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1 Message
How can Xfinity's spam and phishing controls be soooo poor?
Does Xfinity not care about their own integrity? I get so many phishing emails from people pretending to be "Xfinity"... the company's programmers cannot be that inept, can they?
XfinityMatthew
Official Employee
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1.8K Messages
3 hours ago
Hello @user_gswc0t Unfortunately there are scam emails out there pretending to be us. There is not much that can be done to prevent them from pretending they are us. But we have a few ways to tell if it is a scam or official emails.
Emails from us will always have an official Xfinity logo next to the message in your inbox:
https://www.xfinity.com/support/articles/comcast-verified-email
We have started a website to better protect yourself from scams: byescammer.com
https://www.xfinity.com/hub/internet/byescammer
You can also report scam emails and spam at:
https://spa.xfinity.com/help/email-abuse?faq=spam-email
Xfinity will never proactively reach out to you requesting any personal information, with any promos or special offers, or send you links to redeem offers via email. If you are ever unsure if something you received is a scam we are always happy to check your account for any communications sent by us.
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