Hi there @user_14918b, thank you for reaching out to our Xfinity community for support via Forums. We appreciate you bringing your contract concern to our attention so that we may provide you with the information you are searching for as well as assist those that may require the same assistance. You can always view your contract and legal agreement by visiting https://www.xfinity.com/support/articles/my-account-find-contract. You will just need to log in and click the link, and it should direct you to your information. If that does not work we can provide that information to you here. For this type of request, we will need to access your account so let's take this conversation somewhere a little more private. Can you send me a direct message with your full name and service address, please? To send a direct message [private message]: • Click "Sign In" if necessary • Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging • Click the "New message" (pencil and paper) icon • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. • - An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window Press Enter to send it
CCJosh1
Retired Employee
•
192 Messages
3 years ago
Hi there @user_14918b, thank you for reaching out to our Xfinity community for support via Forums. We appreciate you bringing your contract concern to our attention so that we may provide you with the information you are searching for as well as assist those that may require the same assistance. You can always view your contract and legal agreement by visiting https://www.xfinity.com/support/articles/my-account-find-contract. You will just need to log in and click the link, and it should direct you to your information. If that does not work we can provide that information to you here. For this type of request, we will need to access your account so let's take this conversation somewhere a little more private. Can you send me a direct message with your full name and service address, please? To send a direct message [private message]:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
• - An "Xfinity Support" graphic replaces the "To:" line.
• Type your message in the text area near the bottom of the window
Press Enter to send it
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