kcames's profile

New Poster

 • 

1 Message

Sun, Jan 3, 2021 2:00 PM

How can I talk to an actual person about my account instead of the "assistant?"

I'd like to make changes to my plan.

Thank you.

Responses

Official Employee

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200 Messages

5 m ago

Hi @kcames! We would be glad to assist! Please click on my handle (ComcastGina) and send a private message with your name and the service address, as well as any pertinent details about what you are looking to make changes to, so we can help. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

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1 Message

5 m ago

Me too

Official Employee

 • 

200 Messages

5 m ago

Hi @witiwap ! I'd be glad to help you too! Please also click on my handle (ComcastGina) and "Send a message" with your name and service address, and let us know about the account changes you are looking to make 🙂  

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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