How can I talk to a human for technical support?

I'd like to talk to a human on the phone for a technical support for wifi connectivity issues.

What number could I call to avoid a chatbot?

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XfinitySean

Official Employee

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209 Messages

10 hours ago

Hey there user_tdv21h, thanks for reaching out through our community forums! The only number we have to provide for technical support would be 1-800-XFINITY (1-800-934-6489). You can also take look at the Tips for troubleshooting your Xfinity Internet connection here on our forums, or our team of experts can offer assistance as well! Can you please provide some details about the issue you're having, so we can better assist?

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user_tdv21h

Visitor

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2 Messages

This answer is that of a chatbot and I called support and got another chatbot.

Pathetic

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10 hours ago

0

XfinitySean

Official Employee

•

209 Messages

I apologize that our responses here can feel a little robotic at times, but I can guarantee every member on our team is a human being and more than happy to help from 6:00am-1:00am, seven days a week!
Unfortunately, we don't have a phone number that would get you directly to a person, but we assist customers with technical issues here in our forums on a daily basis, and could probably help or at least get you in the right direction with any issues you might be having.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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9 hours ago

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Customer Service

user_tdv21h

How can I talk to a human for technical support?

XfinitySean

user_tdv21h

XfinitySean

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