Visitor

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1 Message

Thursday, December 11th, 2025 11:21 PM

How can i speak to someone?

the chat function in the app and website don't work. When i call the 1-800 number, i get disconnected or stuck in a loop with no options to speak to someone.

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Official Employee

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2.2K Messages

6 hours ago

Good evening user_l885pm thank you so much for taking the time to reach out here via our Xfinity Forums!  We fully understand your frustrations when trying to contact someone, and we absolutely are here to help. If you on't mind, can you provide some general details about what you're reaching out for?  

 

Contributor

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23 Messages

5 hours ago

Its magic, post in here:
https://forums.xfinity.com/conversations/customer-service/i-would-like-to-file-a-complaint-or-find-a-resolution/6938b53599d8a96371def701

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