1 Message

Mon, Apr 19, 2021 1:14 PM

How can I see what decvice was connected and when?

I go to devices and I can see the bar graph of usage for the last 24 hours, but I want to be able to see what device(s) were connected and when or for how long. 



Official Employee


251 Messages

24 d ago


Hi there! I'd be glad to ensure that this gets looked into further. Please send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. You can do this by clicking on the icon in the upper right corner of their screen and send a message to the shared handle "Xfinity Support"

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