Visitor
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1 Message
how can i see a list of my euipment for tv and internet services
I would like a list of my equipment for tv services and internet, Do to rising costs I will need to cancel internet services and go with someone else. While I am typing this comcast internet has gone down for the second time this morning.
EG
Expert
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119.4K Messages
8 hours ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityLinda
Official Employee
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2.6K Messages
8 hours ago
@EG Thanks for keeping us organized.
@user_u47cm2 We appreciate you reaching out about your equipment. If you'll allow it, we'd be happy to review your account and share the options for making your bill more affordable. If we may, please send us a Direct Message, so we may help.
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. A "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
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