Visitor

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1 Message

Saturday, December 13th, 2025 10:59 PM

How can I request new box?

I have a xg2v2-p box and the third party apps are so slow they are unusable.

Can i get a xg1v4 instead?

How do I know if these models are available for installation in my area?

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Expert

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114.9K Messages

7 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.3K Messages

7 hours ago

Thank you for reaching out to our team. I will be happy to check on the availability of any equipment from here for you. 

 Please send us a [modmail]( https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your full name, account holders name (if different), and service address as it appears on the bill.

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