Thanks for reaching out to us, as a customer myself I'm always looking for the best rate for the services I love and need.
I'll be happy to assist you with seeing what options we have available for you, go ahead and send me a direct message including your first and last name and your complete service address.
Here's the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
@XfinityOrlandoM I am getting a strange message box where I am supposed to type my message to you. Its hard to explain but when I type it is being typed vertically (north south) and not horizontally(east west). I closed and opened and started over but still doing it. I cannot type my message like that....???
Accepted Solution
XfinityOrlandoM
Official Employee
•
2.6K Messages
29 days ago
@TerriB
Thanks for reaching out to us, as a customer myself I'm always looking for the best rate for the services I love and need.
I'll be happy to assist you with seeing what options we have available for you, go ahead and send me a direct message including your first and last name and your complete service address.
Here's the detailed steps to direct message us:
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