Visitor
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1 Message
How can I have TV and Voice services removed from my plan?
I have been a loyal Xfinity customer for over 9+yrs and I would like to have both TV and Voice services removed. It is too expensive at this point. I ONLY WANT INTERNET/WIFI services.
XfinityAmira
Official Employee
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4.8K Messages
2 hours ago
Hi user_n4jhcm! Thanks for taking the time to visit our Xfinity Forum. We appreciate you being a customer with us, and my team is here to support you. I absolutely understand the need to have a manageable bill, and we can help. To assist you with making these account changes, please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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