cindririco11's profile

Visitor

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2 Messages

Monday, January 15th, 2024 7:50 PM

Closed

How can I get xfinity services in my address ? I am so fed up with the 2 services available in my area since I moved to my house.

I moved to my newly built  house back i august 2021 and since then 've been switching between the 2 worst services ever and now I regret not doing my reserch before building a house in this community. Please I have xfinity map covers around me but not in my area which is [Edited - Language] me off. Spectrum and TDS is a big mess and I'm fed up. I want xfinity as I never had issues when I used Xfinity between 2017 and 2021. Please how do i have xfinity in my house ? my neighbors also wants Xfinity. As thing stans, we have about 5 households ready for Xfinity. Please how can we make this happen fast in [Edited - Personal Details]?.

Official Employee

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2.1K Messages

1 year ago

Greetings, @cindririco11! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about bringing service to your area. You have definitely come to the right place for assistance.

 

If you could send our team a direct message with your full name, and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

Visitor

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2 Messages

@XfinityJamesC​ Thanks for your quick response. I left a message as you've instructed.

Official Employee

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1.3K Messages

I am sorry, at time we don't have an idea when we would be expanding to your area.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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