How can i get in touch with xfinity?

user_im7skt Thanks for posting on our community forums for assistance. We can help with your cancellation concern. Could you please send our team a Direct Message with your name and service address? Our team can take a further look. 

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

user_im7skt Thanks for allowing us to help with your cancelation concern. I'm glad we figured out what caused the cancelation error. Our apologies for the inconvenience. But I'm happy we removed the request and the service was not affected. We are all set! If you need anything else, don't hesitate to let us know. Have a good night.