Visitor
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3 Messages
How can I get a serviceability check for X10 at my address?
Does anyone know how I can get a tech to run a serviceability check for X10 at my house? I'm interested in it if it's available but every avenue I have tried to make the upgrade has run me into an AI brick wall. We're talking about an upgrade contract that spans years and is worth thousands of dollars and I can't figure out how to talk to someone about it. Sigh.
XfinityMartyR
Official Employee
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3.6K Messages
9 hours ago
Thank you for reaching out! Our team can open a ticket to the Gigabit x10 team for a serviceability check.
Gigabit x10 speed is the ideal experience for:
*An unlimited number of online devices at a time and an unlimited amount of data usage.
*Having the maximum speed available from Comcast and ample bandwidth for the most demanding applications.
*Power users and true tech enthusiasts.
Before we can open a ticket, you will have to agree on the pricing that is assocated with Gigabit x10.
Monthly recurring fee: $299.95 per month (plus taxes and equipment).
Equipment monthly rental fee: $19.95 a month.
Activation fee: Up to $500.00.
Premium installation fee: $500.00.
Requires a two-year contract upon subscription: Early termination fee (ETF) applies.
Customer may be required to pay any additional construction costs above the maximum Comcast contribution.
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