Regular Visitor
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4 Messages
How can I get a report of data usage by device or by MAC address?
My data usage has been steadily and consistently climbing month after month despite nothing changing in terms of usage. Every router I have owned has had some way to either clearly present data usage by device, or at least let me see that output somewhere. I have been all over the xfinity app and do not see anything of the sort available. I found some old threads from years ago saying that it was not an option. Is that still the case?
XfinityThomasC
Official Employee
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2.8K Messages
1 day ago
Hello, @NoMoUserNames we have options to view your data usage online and through the Xfinity App.
See your data usage online:
Go to the Devices page on xfinity.com to see your Data Usage Overview.
You’ll need to sign in with your Xfinity ID and password.
If you’re already logged in, you can also click the Internet tab located under Your services at the top of the site.
The Internet tab appears under Your services.
You can view your usage under the Your plan section.
See your data usage in the Xfinity app:
Customers with an xFi Gateway or a customer-owned modem can use the Xfinity app to view your usage data. Download it for free from Google Play or the App Store, or text "APP" to 266278.
Open the app and tap the Account tab in the bottom right corner.
Tap Data usage under the Your plan section.
The Data usage tab appears under the Your plan card.
You’ll see your 3 Month Usage Trend.
The 3 Month Usage Trend screen is displayed with a graph showing monthly usage.
Alternatively, customers with an Xfinity Gateway can also view data usage in the Xfinity app by selecting WiFi > View WiFi equipment > Advanced settings > Data Usage.
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