How can I get a loyalty credit my contract is about to expire, I am a loyal customer for over 15 yrs and have 5 services with you

My name is [Edited: "Personal Information"], address [Edited: "Personal Information"], I am losing part of my 2 year service contract and also my $10.00 mobile discount. My bill is presently $333.00 a month going to be $360.00 in January and then jumping up to $387.00 in febuary. I was given these amounts by an xfinity rep this week., Like I said I have 5 services with Xfinity, TV, Internet, Land Line Phone, Full Security System and Mobile service for 2 phones. The above amounts are for 4 services not including my mobile bill. All 5 come out to over $400.00 a month. As you can see I need some kind of loyalty credit to help me to continue having all these services.

Thank You,

[Edited: "Personal Information"]

Hey, MikeR26. Thanks for the additional details. We need you to send the contact information privately. Can you send us a DM instead? 

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