How can I get a better rate on my Xfinity bill

My bill from Xfinity went from $ 179.00 to $ 197 after the Special pricing program and there are no more special offers.

$ 300 extra a year for Xfinity is not acceptable and we have been a Xfinity customer for Many years. Very UNHAPPY and UPSET. Senior Citizen on a fixed income. I called customer service, phone tree is HORRIBLE, no help from first level, Loyalty department No Help. Very Upset.

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XfinityOrlandoM

Official Employee

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3K Messages

1 year ago

@user_4b4191

Thanks for adding the post as a customer myself I'm always looking for the best price for the service I love and need!

I'll be happy to see what promotional offers we have to get you the price that fits your budget for the service you need and love. To get started send me a direct message

To send a direct message:

Click "Sign In" if necessary

Click the "Direct Message" icon in the upper right - it looks like a chat bubble
Click the "New message" (pencil and paper) icon just to the right of Conversations
Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
Type your message in the text area near the bottom of the window
Press Enter to send it

To expedite your request, we ask that you please include your name, the account holder name (if different), and the service address

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Customer Service

user_4b4191

How can I get a better rate on my Xfinity bill

XfinityOrlandoM

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