1 Message
How can I contact a live agent from Xfinity?
Where can I call or text a live agent from Xfinity? I’ve been trying to get in contact with a live agent to ask how much it’ll cost to get the plug for coax cable installed.
1 Message
Where can I call or text a live agent from Xfinity? I’ve been trying to get in contact with a live agent to ask how much it’ll cost to get the plug for coax cable installed.
EG
Expert
•
108.3K Messages
2 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityEricB
Official Employee
•
1.9K Messages
2 months ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0