Visitor

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2 Messages

Saturday, March 14th, 2026 12:26 AM

how can i check if i have 5 year price lock

I recently went to an xfinity store and they told me that they set me up with the 40 dollars a month, for 300 mb specifically for the 5 year lock deal, how can I confirm that this is the case?

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Expert

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116.6K Messages

7 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.6K Messages

7 hours ago

Hello @user_mtm4p9 You should have received a confirmation email after submitting the order within 15 minutes. If you have not received an email we could check on our end what we show for your address.

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