Visitor

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3 Messages

Sunday, December 7th, 2025 1:00 AM

How Bridge Mode

Hello,

I attempted to follow the instructions found from a post 5 months ago to do this.

  1. Connect a device directly to the gateway using Ethernet or Wi-Fi.

  2. Open a browser and go to http://10.0.0.1

  3. Log in with the username admin and password password (unless you’ve changed them).

  4. Navigate to Gateway > At a Glance

  5. Select Enable Bridge Mode, then save your changes.

at 10.0.0.1 I am met with the following message:

Managing your home network settings is now easier than ever. To manage your gateway settings and other features, please download the Xfinity xFi app.

I cannot find anywhere in the Xfinity app that allows me o make this change.

Can anyone help, please?

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Official Employee

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716 Messages

2 hours ago

Hello @user_txlk6a, thank you for taking the time to leave a post.  I’m sorry to hear you’re having trouble enabling Bridge Mode. Let’s walk through the steps together: Open the Xfinity app and go to the Wi-Fi tab. Select View Wi-Fi Equipment, then open Advanced Settings. Choose Admin Tool Online Access and slide the toggle to Allow Admin Tool Access. Tap Save.

Once that’s complete, you can open your browser and go to http://10.0.0.1/ to access the Admin Tool and enable Bridge Mode. When you’re done, return to the app and disable Admin Tool access for security. If you run into any issues along the way, please let us know.

Visitor

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3 Messages

I do now get a Login screen, but cannot login to 10.0.0.1 with either the default admin/password or the username and password that I setup with the install technician.

Can you give some guidance here?

Thank you.

Official Employee

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716 Messages

@user_txlk6a Enter the default username and default password: Username: admin Password: Check the sticker on the bottom of your Xfinity Gateway for the password. Note: If you previously changed your Admin Tool password, use the new password to log in. Please let me know if these steps work. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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3 Messages

Thank you so much for your help.  Have a good day.

Official Employee

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1.8K Messages

 

user_txlk6a No problem, is there anything else we can assist you with today?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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