Regular Visitor
•
1 Message
Houston winter strom
How do I go about applying for the 3 days of no service due to the Houston winter strom?
Thank you,
Katherine
Regular Visitor
•
1 Message
How do I go about applying for the 3 days of no service due to the Houston winter strom?
Thank you,
Katherine
Responses
ComcastKaitlan
Official Employee
•
66 Messages
2 m ago
Hello, @katier22 ! I'm sorry to hear about the service not working for 3 days during that storm; I hope you're safe and okay! Please send me a Message with the full name of the Account Owner and yourself, if different, as well as the full address on file so we can get started.
You can send a Message by clicking on my name (ComcastKaitlan) and selecting Message.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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