New Poster
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1 Message
Houston Winter Storm Outage
How can I have refund for winter storm I don't have internet from 02/15/2021 5:00 AM to 02/18/2021 9:00 PM please?
New Poster
•
1 Message
How can I have refund for winter storm I don't have internet from 02/15/2021 5:00 AM to 02/18/2021 9:00 PM please?
XfinityRay
Official Employee
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3K Messages
4 years ago
Hello, @ATran! Thanks for reaching out in our Forums. I am glad things are working again and would be happy to assist you with a credit for your downtime in service. Can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastRayana” and click “Send a message."
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