@erimassa thanks for taking the time to reach out to us through our forums regarding your service disruption. I know how impactful any service issue is to my home and especially when there is bad weather all I want to do is curl up and enjoy all of the benefits of my services. So I can understand the impact this had on your home. If your power had been restored and you were still without Comcast services, please feel free to send me a PM with your first/last name and service address so we can check if you are eligible for any credits.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
ComcastMichele
Official Employee
•
314 Messages
2 m ago
@erimassa thanks for taking the time to reach out to us through our forums regarding your service disruption. I know how impactful any service issue is to my home and especially when there is bad weather all I want to do is curl up and enjoy all of the benefits of my services. So I can understand the impact this had on your home. If your power had been restored and you were still without Comcast services, please feel free to send me a PM with your first/last name and service address so we can check if you are eligible for any credits.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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