erimassa's profile

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1 Message

Mon, Feb 22, 2021 9:00 PM

Houston Storm Credit

How do I apply for Houston Storm Credit?   I was without power/internet/TV for 3 days. 




Official Employee


323 Messages

2 m ago

@erimassa thanks for taking the time to reach out to us through our forums regarding your service disruption. I know how impactful any service issue is to my home and especially when there is bad weather all I want to do is curl up and enjoy all of the benefits of my services. So I can understand the impact this had on your home. If your power had been restored and you were still without Comcast services, please feel free to send me a PM with your first/last name and service address so we can check if you are eligible for any credits.

I am an Official Comcast Employee.
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