Visitor
•
3 Messages
Houston outage 77082
Signal cannot be detected. One representative said it will come on in 45 minutes. Was talking to 3 service representatives and apparently there's no signal. Please look into it. Thank you
Visitor
•
3 Messages
Signal cannot be detected. One representative said it will come on in 45 minutes. Was talking to 3 service representatives and apparently there's no signal. Please look into it. Thank you
EG
Expert
•
106.6K Messages
20 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityEmilyB
Official Employee
•
1.7K Messages
20 days ago
@user_2ce45f Welcome to our community forum and thank you @EG for moving this post for greater exposure. We're a team of experts dedicated to addressing all your questions and concerns and we'll work alongside you to advocate for the best possible resolution :).
To get the most up-to-date information, you can always visit our Status Page or use the Xfinity app to view the status of your services and equipment and even troubleshoot any issues that may arise in the future. Does that page indicate that there is a known issue affecting your area?
2