3 Messages

Saturday, July 13th, 2024

Closed

Houston: Have electricity; no internet

Hello, 

Where is my internet? I have electricity but no internet.

This same problem happened in May during storm. When I contacted yall you were able to fix it on your side. Essentially my internet was down in May for zero reason. I hope that is whats happening now.

My neighbor has xfinity and he has internet back.

Everyone I know with ATT fiber or starlkink didnt lose internet in May or during this Hurricane.

Given yall have failed to provide a stable network I guess I need to listen to the masses and move to ATT fiber or starlink?

It is crazy how you disabled any means of contacting an actual person. 

Awesome customer service!!

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